Frequently Asked Questions

Everything you need to know

Just simply add the item(s) into your shopping bag and click checkout or click View shopping bag. The website will
walk you through the steps to complete the order.

If you have an account, you can check the status of your order by signing in and looking under your order history or
else, simply send us an email at care@mixd.ae

The confirmation page will appear after payment is submitted. A confirmation email will also be sent to your email
address with the order information shortly after. If no confirmation received, please directly email or call us at our customer care at care@mixd.ae / +971504476431

During certain promotional periods, you will be able to enter in the promotional code in “View shopping bag.” Promotional codes are seasonal and only apply if entered during checkout.

Unfortunately
no, all our prices are fixed and non-negotiable

Yes you can, if notified before the shipping.

You can send us request for the pre-order, we repeat our Pure cotton & Linen collection, our fashion lines are limited
only, means once sold out won’t come back.

If you are interested in wholesale for reselling purpose, please send us email provided under contact us page.